{ help centre }

Questions we get most

If none of these covers it, write to [email protected] and a person will read it.

Why do I need to register?

Three reasons. A free account is what the 18+ condition is attached to, it gives your credit balance, tier and streak somewhere permanent to live, and it keeps the progression system meaningful. Registration is the only step between browsing and playing.

Is registration free?

Yes, always. No payment details are ever requested. There is no paid tier, no membership and no upgrade — the entire platform is free to everyone with an account.

How do I get credits?

Daily check-ins, playtime, achievements and tier progression. All free. Your balance opens at 1,200 on registration, then twelve credits arrive per minute of play, 125 the first time you open each title, and a daily check-in amount that grows across a thirty-day cycle.

Can I cash out my credits?

No. Credits have no monetary value and cannot be exchanged for money or prizes. They cannot be sold, traded or transferred either. They are a score, not a currency.

What can I spend credits on?

Cosmetic profile items only — six avatar frames and three profile themes. The frames also require a matching tier, so a large balance alone will not unlock the top ones.

Do I lose progress if I log out?

No. Your balance, tier and streak are saved to your account. Logging out ends the session and nothing else; log back in whenever and everything is where you left it. Missing days will reset the check-in cycle, but never the balance.

I forgot my password

We cannot recover it. Account details are kept privately on your own machine and never reach us, which means there is no reset link we can send and no copy for us to look up. If you are locked out, register again with the same email address to start fresh.

Why did my playtime credits stop?

You have reached the daily cap. Playtime stops earning after 120 minutes each day and resets the next day. Check-ins, discovery bonuses and achievements are unaffected by the cap and keep paying normally.

Credits explained

Every earning route, the tier ladder and the thirty-day cycle, in full. Open the guide

Playing responsibly

Where online entertainment differs from gambling, and where to get help. Read more

Write to us

Anything not covered here goes through the form and reaches the same inbox. Contact us

NO PURCHASE NECESSARY. For entertainment only. 18+